Service Management Dynamix, LLC ™
Welcome to Service Management Dynamix™, brought to you by Lawrence 'Butch' Sheets and Keith D. Sutherland. We deliver fully accredited IT Service Management (ITSM) education, largely focused on the ITIL® framework.
Note the name and spelling of 'Dynamix' – our 'spin' has to do with the vigor and purpose that we bring to the training and consultative experience, as well as our ability to change with the ever changing realm of technology. That is no easy accomplishment, as it requires experience (collectively better than 70 years in Information Technology), knowledge of the subject matter (collectively better than 20 years with formal IT Services Management practice - ITSM), and most importantly, our passion.
Our business values are founded in:
- Trust
- Enjoyment & Satisfaction
- Recognition
- Fulfillment
- Personal & Professional Growth
Although we believe that instructor - led training is the best and most preferred method of delivery, many of our courses can be delivered virtually. You can find us through our partners or through a direct relationship. Any of our engagements can be provided on-site at your corporate location (contact us).
Our engagements can be delivered across the Americas and abroad.