Services
Service Management Dynamix™ experience, certification credentials, and partners enable us to provide a broad spectrum of ITSM training options for learners. For instance, fully accredited training towards various ITIL® certifications happens through our partnership relationship with ITSM Academy, which also provides Project Management Institute (PMI) PDUs for those students that have achieved Project Management Professional (PMP) status. Students seeking our services in a public forum can find us listed through our partners, Courseseeker and Tandemsolution.
Service Management Dynamix™ also has services beyond ITIL® certification training, and considered complementary. They would include:
- Service Management Executive Overview
- IT-SVM Essentials
- CIO Roundtable
- ITSM Lunch and Learn
- Customized workshops focused on particular areas within ITSM
- Process Assessments
(these offerings can be customized to meet the needs of the customer, and all do not lead towards certification exams)
Please check back from time to time, as our service offerings will continue to evolve.
- IT Service Value Management (SVM) Essentials
- ITIL V3 Foundations - Accredited
- ITIL V3 Lifecycle Course: Service Operation - Accredited
- ITIL V3 Lifecycle Course: Service Strategy - Accredited
- ITIL V3 Lifecycle Course: Service Design - Accredited
- ITIL V3 Lifecycle Course: Service Transition - Accredited
- ITIL V3 Lifecycle Course: Continual Service Improvement - Accredited
- ITIL V3 Capability Course: OSA - Operational Support and Analysis - Accredited
- ITIL V3 Capability Course: RCV - Release, Control and Validation - Accredited
- ITIL V3 Capability Course: SOA - Service Offerings and Agreements - Accredited
- ITIL V3 Capability Course: PPO - Planning, Protection and Optimization - Accredited
- ITIL V3 'Capstone' Course: MALC – Managing Across the LifeCycle – Accredited